COMPANY
COMPANY
COMPANY
TEAM
TEAM
Sight8 reporting to Varian Director
Sight8 reporting to Varian Director
2 UX/UI Designers (incl. myself)
2 UX/UI Designers (incl. myself)
3rd party engineering team
3rd party engineering team
TOOLS
TOOLS
Adobe Creative Suite
Adobe Creative Suite
Sketch
Sketch
RESULTS
RESULTS
Improved usability of intranet making it easier for employees to engage with Varian
Improved usability of intranet making it easier for employees to engage with Varian
SUMMARY
SUMMARY
SUMMARY
End-to-end redesign of the Varian intranet. Scope of work included information architecture (IA), navigation, components, patterns and templates, search, customization, localization, content scrub, community, social, branding, visual design, documentation, and change management.
End-to-end redesign of the Varian intranet. Scope of work included information architecture (IA), navigation, components, patterns and templates, search, customization, localization, content scrub, community, social, branding, visual design, documentation, and change management.
End-to-end redesign of the Varian intranet. Scope of work included information architecture (IA), navigation, components, patterns and templates, search, customization, localization, content scrub, community, social, branding, visual design, documentation, and change management.
Customer input prior to redesign
Customer input prior to redesign
Customer input prior to redesign
At the start of this project, we conducted interviews with Varian employees (end users and content providers/maintainers) to understand the current state of the intranet, use cases, and identify pain points.
At the start of this project, we conducted interviews with Varian employees (end users and content providers/maintainers) to understand the current state of the intranet, use cases, and identify pain points.
At the start of this project, we conducted interviews with Varian employees (end users and content providers/maintainers) to understand the current state of the intranet, use cases, and identify pain points.
Business requirements doc
HR team design debrief
HR interviews
Stakeholder interviews
Publisher survey
User survey
Business requirements doc
HR team design debrief
HR interviews
Stakeholder interviews
Publisher survey
User survey
Business requirements doc
HR team design debrief
HR interviews
Stakeholder interviews
Publisher survey
User survey
Following is consolidated feedback collected, which helped us identify issues that would need to be addressed as part of the redesign effort:
Following is consolidated feedback collected, which helped us identify issues that would need to be addressed as part of the redesign effort:
Following is consolidated feedback collected, which helped us identify issues that would need to be addressed as part of the redesign effort:
✖ Cool
“Most things” perceived as hard to locate
#1 problem is search
Too US/Palo Alto centric
Design “out of date/not modern” and “static/boring”
A lot of information ("clutter"), much outdated
Navigation “confusing,” “easy” and “easy to get lost”
Dashboard lacks a clear hierarchy
Too many links/too many clicks/too many menus
Pictures in the articles are too small
Many users bypass nav bar
♥ Warm
Like the stock ticker
Like featured stories but they are hard to find/return to
VMSWire provides a good blend of content and images
✚ Wish list
Content should be better organized
Ability to customize
More shortcuts/access favorites
Needs to be more global/localized
Videos should play inline
More social media
More images
✖ Cool
“Most things” perceived as hard to locate
#1 problem is search
Too US/Palo Alto centric
Design “out of date/not modern” and “static/boring”
A lot of information ("clutter"), much outdated
Navigation “confusing,” “easy” and “easy to get lost”
Dashboard lacks a clear hierarchy
Too many links/too many clicks/too many menus
Pictures in the articles are too small
Many users bypass nav bar
♥ Warm
Like the stock ticker
Like featured stories but they are hard to find/return to
VMSWire provides a good blend of content and images
✚ Wish list
Content should be better organized
Ability to customize
More shortcuts/access favorites
Needs to be more global/localized
Videos should play inline
More social media
More images
Page type models
Page type models
Page type models
We audited the existing site to identify content types that would need to be supported and broke the application down into page types including:
Home/dashboard
Routers
Gateways
Landing/destination
Miscellaneous (404 for example)
We audited the existing site to identify content types that would need to be supported and broke the application down into page types including:
Home/dashboard
Routers
Gateways
Landing/destination
Miscellaneous (404 for example)
We audited the existing site to identify content types that would need to be supported and broke the application down into page types including:
Home/dashboard
Routers
Gateways
Landing/destination
Miscellaneous (404 for example)
Dashboard
Dashboard
Dashboard
We included several new features on the home screen to address feedback. The design is highly visual with room for imagery. Popular content is surfaced, such as employee anniversaries and stock ticker. Content modules support localization. Fixed in the top right, we included a 'favorites' panel that allows people to add bookmarks to frequently visited areas of the site.
We included several new features on the home screen to address feedback. The design is highly visual with room for imagery. Popular content is surfaced, such as employee anniversaries and stock ticker. Content modules support localization. Fixed in the top right, we included a 'favorites' panel that allows people to add bookmarks to frequently visited areas of the site.
We included several new features on the home screen to address feedback. The design is highly visual with room for imagery. Popular content is surfaced, such as employee anniversaries and stock ticker. Content modules support localization. Fixed in the top right, we included a 'favorites' panel that allows people to add bookmarks to frequently visited areas of the site.
Router
Router
Router
Routers allow users to quickly scan and navigate to a destination.
Routers allow users to quickly scan and navigate to a destination.
Routers allow users to quickly scan and navigate to a destination.
Gateway
Gateway
Gateway
Gateways mirror the design of the home dashboard but content is customized and targeted to specific business units. This approach allowed us to minimize bespoke engineering work with adaptable modules.
Gateways mirror the design of the home dashboard but content is customized and targeted to specific business units. This approach allowed us to minimize bespoke engineering work with adaptable modules.
Gateways mirror the design of the home dashboard but content is customized and targeted to specific business units. This approach allowed us to minimize bespoke engineering work with adaptable modules.
Search
Search
Search
To address the number one pain point, we designed robust search functionality with scoping and filtering capability.
To address the number one pain point, we designed robust search functionality with scoping and filtering capability.
To address the number one pain point, we designed robust search functionality with scoping and filtering capability.
Navigation
Navigation
Navigation
Global navigation was improved with the introduction of mega-menus that allow users to quickly navigate to a destination.
Global navigation was improved with the introduction of mega-menus that allow users to quickly navigate to a destination.
Global navigation was improved with the introduction of mega-menus that allow users to quickly navigate to a destination.
